Tegsoft Pricing Plans

Choose the best plan to scale your contact center operations.

Our Pricing Plans

Text Based

$29 / Agent / Month

  • Webchat
  • WhatsApp, Facebook Messenger, Instagram DM Integration
  • SMS
  • E-Mail
  • Chat Reporting
  • CRM

Inbound

$59 / Agent / Month

  • Inbound Call Management
  • Advanced Agent & Queue Reports
  • Instant Monitoring Panel
  • Embedded Webphone and Integrated CRM
  • Advanced IVR
  • Voice Recorder - Voice Mail
  • VPOS – Credit Card Payment

Outbound

$59 / Agent / Month

  • Preview, Progressive, and Predictive Dialer
  • Embedded Webphone and Integrated CRM
  • Advanced Agent & Campaign Reports
  • Advanced IVR
  • Voice Recorder - Voice Mail
  • Campaign Management & Reports
  • VPOS – Credit Card Payment

Blended

$69 / Agent / Month

  • All Inbound and Outbound Features
  • Advanced IVR
  • Voice Recorder - Voice Mail
  • VPOS – Credit Card Payment

Omnichannel

$99 / Agent / Month

  • All Blended Features
  • Text Based Features
  • Requirements Management

Plan Comparison

FeaturesText BasedInboundOutboundBlendedOmnichannel
TegsoftCRM Features
Basic IVR Features-
Advanced IVR Features-
Creating Custom Surveys - NPS Scoring
APIs for 3rd Party IntegrationsOptional
Inbound Management-Optional--
Free-of-charge IP PBX User Licenses-3503507001500
Call Routing via Time Conditions--
Defining and Managing Conference Rooms---
Call Detail Reports (CDR)---
Voice Recording---
Voice Reports and Analytics---
Voice Mail---
Integrated Webphone---
CTI Popup Functionality--
Creating IVR Trees----
Queue Management--
Agent Management--
Web-based Agent Screen--
Dashboard--
Agent Performance Reports---
Agent & Skill Reporting--
Manual Outbound Features----
Preview Dialer Features----
Progressive Dialer Features----
Predictive Dialer Features----
Campaign Management----
Voice Campaign Reports----
Agentless IVR Campaigns---
VPOS and Payment Systems Integrations----
Requirements Management----
Tegsoft Telescope Mobile App---
Accessing online education (e-learning) materials---
Accessing online support materials----
Chat Reporting----
E-mail CampaignsOptional---
SMS CampaignsOptional---
Speech Recognition-Optional---
Speech Analytics-Optional---
Softphone-----
UCClient-Optional---
Videocall-Optional---
Speech to Text (Integration is included, credits must be purchased)-Optional---
Text to Speech (Integration is included, credits must be purchased)-Optional---
Quality Management-----
Screen RecordingOptional----